Pros: Reliable for sure, good value for money, easy to use
Overall: I now have 2 of these machines. One for home and one for my business. The first one had stainless steel cup warmer and drip tray cover. the second one is all plastic. Otherwise they are identical. The machine makes an adequate coffee, certainly NOT cafe quality, or the equivalent of a quality expresso machine. But, I love it because it is so simple, I can even get my 10 year old to bring me a coffee. It makes an acceptable coffee when using good beans. The only slight annoyance is that I have to cycle the froth/hot milk through the nozzle back into the jug until hot, then redirect the nozzle into my cup once fully frothed and heated.
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